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Strategy
- Developing distribution strategies to match marketing and sales plans
- Identifying approaches to gain advantage over competitors via distribution and service strategy.
Customer Service
- Aligning service with market and market segments
- Customer satisfaction surveys
- Cycle time reduction projects
- Customer service performance improvement strategies.
Network Strategy
- Determining the most appropriate network for product and market profiles. eg. where to manufacture; where to hold stock (for large organisations, by using supply chain optimisation models)
- Distribution options for new markets/new ranges and review of existing arrangements.
Distribution Channels
- Assessment of alternative distribution channels eg. distributor or wholesaler vs. own distribution.
Transport and Warehousing Strategies
- Developing strategies and/or identifying appropriate suppliers
- Setting up outsourcing arrangements for warehousing and/or transport
- Establishing strategic alliances with significant suppliers
- Training and transformation of service providers.
Organisation Support
- Development of appropriate logistics organisation structures to support marketing and supply chain strategy
- Training of staff in supply chain management
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